While most customers will wait to visit their dealer to upgrade the firmware of their UConnect systems, it’s not required for those who have connected USB drives in their recent Chrysler, Jeep, Ram, or Dodge. However, it is complicated and somewhat time consuming. This is a little “how to” for updating UConnect firmware yourself.
First, visit the UConnect upgrade site, whose URL may have changed since we posted this. Put in your VIN number (you do have that in LastPass, 1Password, or such, right? It may be on your insurance or registration cards, it’s definitely on your dealer repair and maintenance docs). Then you will see a list of what’s available, if anything. (Our car does not seem to need the security update, or there was an error in the system which prevented it from showing.)
Now, you may think that the next step would be to click on the available downloads, find them in your computer, open them to find a ReadMe file, and then follow some instructions. That is not the way Chrysler’s web gurus work. While UConnect’s job is to make life easy, the webmasters’ job seems to be to make it more complex and frustrating. Thus, they have a long tutorial — you are taking notes, right? — though you can click “skip” to get to the end, if you dare. Here are the salient points:
Congratulations! You've saved yourself from asking your dealer to do something for free. (Not all will do it for free — the security update, yes, but not necessarily ordinary firmware updates.) Sure, FCA US LLC made it a lot harder than it had to be, but it was probably much faster than a dealer visit, and easier too, if a bit more risky.
Here’s the imagery...
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