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In its latest annual new car ratings, Consumer Reports again named Chrysler as the worst automaker. Chrysler vehicles were rated the worst values in six of the eight categories covered. CR said Chrysler “is the only automaker to drop from last year in all measures. Most models from the manufacturer have noisy, inefficient, unrefined powertrains, [...]
Consumer Reports is seldom kind to Chrysler products but apparently its readers disagree, at least in the case of the Dodge Challenger. It was named the top-ranking vehicle based on owner satisfaction with 92% of owners saying they would buy the same vehicle again. The Ford Fusion hybrid, came in second this year with a [...]
Five consumer groups, including Consumers Union and the Center for Auto Safety, have asked the Federal Trade Commission to require Chrysler Group to affix new warning labels to used Chrysler, Dodge and Jeep vehicles. The new labels would warn potential buyers about the fact that Chrysler Group LLC is not liable for damages connected with [...]
Recently, numerous media outlets reported on Consumers Reports‘ quality survey results. Doug Betts, Chrysler Chief Customer Officer, noted in an e-mail to employees and contractors that this survey did not contain any new survey data, despite its recent release. He pointed out that the survey is reported in the fall issue, but is reprinted in [...]