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Tag Archive for 'dealers'

Chrysler puts new franchise awards on hold in terminated territories

Chrysler says it will suspend the awarding of new franchises in markets previously served by dealers who were terminated last year.
In a statement, the company said, “Chrysler Group understands that the practice at this time may be a cause of concern among policymakers and among arbitrating dealers. As a measure of good faith, Chrysler Group [...]

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Chrysler won’t copy GM on dealer contracts

Saying it never had contracts with the dealers terminated by the former Chrysler LLC, Chrysler Group has no plans to offer those dealers new contracts outside of arbitration. This is in contrast to General Motors which plans to reinstate 661 of the 1,160 franchises it cut.
By the end of January, 418 of the 789 dealers [...]

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Dodge quietly adds incentive to Challenger

Dodge has quietly added a new incentive package to the Dodge Challenger R/T and SRT8, effective March 8, 2010. If the dealer gives the customer $2,000 in Mopar accessories or maintenance contracts, the dealer gets reimbursed by $1,700, making it a shared incentive. The program requires that the customer spend the full $2,000, and service [...]

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Chrysler pushing Express Lanes

Automotive News reported that Chrysler is pushing dealers to install Express Lanes, a high speed service solution for minor maintenance items such as oil changes. The system can take the typical 45 minutes spent by customers on small visits down to 10 minutes, partly by reducing paperwork time. Mopar CEO Pietro Gorlier was quoted as [...]

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Dealers to get big payoffs for customer service

Chrysler dealers who live up to all corporate goals for customer service can get up to $200,000 per quarter, according to Bradford Wernie of Automotive News. The new plan is a departure from the existing Five Star in providing direct financial rewards, and, equally or more importantly, by being monitored through an outside auditor rather [...]

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Lawmakers ask Chrysler to halt new franchise awards

Two Republican Congressmen have asked Chrysler Group CEO Sergio Marchionne to hold off on awarding new franchises in areas where a previous franchise was terminated. Citing the possibility that a dealer could win reinstatement through arbitration, Representatives Steven LaTourette of Ohio and Pete Hoekstra of Michigan, who is running for the state’s governorship, said, “We [...]

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