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Solving Car Problems and Warranty Disputes

This page was designed to help you to solve car problems or warranty/repair disputes with your Dodge, Chrysler, or Jeep car or dealer.

Car and Minivan Repairs

For those who want to do it on their own, or know whether the mechanic is on the right track:

Repair Tips A section designed to help you to diagnose problems with your car and make any needed repairs. Much of the advice is written for beginners, but can also be helpful for those who think that the experience of experienced owners (and certified mechanics with car-specific experience) is helpful.
Car Models This section has links to a variety of different cars. In some cases, repair advice for specific cars is in those sections. In other cases, it is in the "repair tips" area.
Automatic Transmissions Special information on Chrysler Corp automatic transmissions which can save you thousands of dollars. One recycling yard man wrote to us and said this page turned his warranty work from nearly 50% of transmissions sold to about 3%!
Resources A large number of resources for Chrysler Corp. car owners, from performance parts merchants to consumer aid numbers to mailing lists to... well, you get the idea.
FAQ The Frequently Asked Questions list of the Chrysler newsgroup.

Avoiding trouble with car dealers (or your car)

Preventing trouble A section on how to avoid having problems in the first place.
Choosing a Dealer The first part of avoiding trouble is getting a dealer who will not screw up your car.
Reader Forum This forum lets you see what others have to say about their service experiences, and lets you provide positive or negative feedback about your mechanic. Please participate and help others.
Choosing a Body Shop There are many, many bad body shops out there, and once you drop off your car, you have little recourse for bad work. Pay a bit extra, put in some more time up front, and you won't regret it.
Automatic Transmissions Prevent failure in your automatic transmission. This is a serious "must read!"
Hope: New 5-Star Chrysler's new five-star dealer rating system is far superior to the old one. Read about it here.

Resolving disputes, botched repairs, dealership problems, lemons, etc.

In Case Of Dealer Trouble A comprehensive page designed to help those who are having trouble with their local dealer or with Chrysler. It includes information on warranties, contacting Chrysler, step by step problem solving, escalation, consumer agencies, lawyers, lemon laws, resources, and other topics. It may let you avoid lawsuits or small claims court - always easier not to sue Chrysler or your dealer!
Hidden Warranties All cars sold in the US must also have special emissions-component and performance warranties, of varying lengths; dealers may deny that these exist until you point them out in black and white. This page covers how to find and apply these "hidden" (actually, just little-known) warranties.
FAQ The Frequently Answered Questions list of the Chrysler (Mopar) newsgroup also has some information on this topic.
More About Surveys Just some side information about dealer surveys
New 5-Star Program Chrysler's new five-star dealer rating system is far superior to the old one. Read about it here.
Mail Order Disputes How to resolve disputes with mail-order vendors

See the menus on top of the pages! • We are not responsible for the consequences of actions taken based on this site and make no guarantees regarding validity, accuracy, or applicability of information, predictions, or advice of any sort. Please read the terms of use and privacy policy. Copyright © 1994-2000, David Zatz; copyright © 2001-2014, Allpar LLC (except as noted, and press/publicity materials); all rights reserved. Dodge, Jeep, Chrysler, Ram, and certain other names are trademarks of Chrysler, LLC, not us. Allpar — your source for the story of Chrysler, Jeep, Ram, and Dodge cars and trucks.



This page was designed to help you to solve car problems or warranty/repair disputes with your Dodge, Chrysler, Jeep, Eagle, or Plymouth car or dealer.