Comments on: Two sides to the dealer story

By: Blake Blewitt

Blake Blewitt — Mon, 13 Jul 2009 03:59:14 +0000

How about eliminating dealerships all together? In my opinion the WORST part of purchasing a new vehicle is the DEALERSHIP. You roll the dice every time. Last statistic I saw was that the dealer added nearly 12.9% to the cost of a new car. I realize there a are number of laws on the books that prevent direct sales, but that would immediately add to the bottom line for Chrysler! Work out service arrangements with local shops and away we go. I’m imagining the people who actually build the cars being required to cycle through a call center where they process vehicle orders – I think a this would get both sides on the same page very quickly.

By: DaveAdmin

DaveAdmin — Thu, 11 Jun 2009 19:38:34 +0000

This particular one was covered by Automotive News; Chrysler will be authorizing a repair facility.

By: Dave Hultquist

Dave Hultquist — Thu, 11 Jun 2009 18:39:57 +0000

The only Chrysker-Dodge-Jeep dealership on the island of Maui is closing. Just got a call from Chrysler Corp. telling me that Windward Dodge on the island of Oahu is where we are supposed to go.
Duuhh! How, especially if my new car is in a no-start condition? Is Chrysler going to pay for tow truck to get car to the dock, pay the barge company to ship to Honolulu, pay another towing company to get car from dock to dealer, and then pay to ship car back to Maui? What if dealer decides that problem is NOT covered by warrantee?
I Think that Chrysler Corp should allow Island Dodge Service and Parts department to remain open to locally handle the situations. In addition to warrantee issues, there may be customers who would prefer to have qualified and trained technicians to do non warrantee services and repairs.