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Accessory step recall

Discussion in 'Mopar / FCA News' started by Dave Z, Apr 15, 2020.

  1. Dave Z

    Dave Z It's me, Dave
    Staff Member Level III Supporter

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    April 9, 2020 NHTSA CAMPAIGN NUMBER: 20V207000
    Bed Step May Unexpectedly Fail
    A bed step that unexpectedly fails while in use increases the risk of injury to the user.

    NHTSA Campaign Number: 20V207000

    Manufacturer Chrysler (FCA US LLC)

    Components STRUCTURE

    Potential Number of Units Affected 37,580

    Summary

    Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.

    Remedy

    Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall is expected to begin May 29, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
     
    rmtodd likes this.
  2. unverferth

    unverferth Well-Known Member

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    Don't they TEST these things ???
     
  3. Dave Z

    Dave Z It's me, Dave
    Staff Member Level III Supporter

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    Not sufficiently, it would seem.

    FWIW, I have just asked that question about Apple; I think their testing regimen only uses their best or most popular computers, not the humble Mini 8... because their last system update brings a 100% consistent crash-on-sleep bug to every person using Mojave, as far as I can tell. Duh!

    In the past Chrysler has had some issues due to only testing with one brand of oil or one brand of fuel, including seized 2.2 engines and the Pentastar head issues. Stories available at allpar...

    'Course sometimes it's hard to foresee a particular use case and sometimes manufacturers change specs without telling them. I hard of at least one case where the manufacturer was banned for that very reason.
     
    Shane Estabrooks and djsamuel like this.
  4. Adventurer55

    Adventurer55 Well-Known Member

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    I should've been their tester. 6'4" and 300 pounds. Glad I don't have one, it must be made out of flimsy stuff.
     
    wtxiceman likes this.
  5. plymouth1

    plymouth1 Well-Known Member

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    Been making vehicles for over 100 years. Haven't learned anything from it lol
     
  6. page2171

    page2171 Well-Known Member

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    Just when you post the "most amusing recall of the year"... :p
     
  7. tabutler

    tabutler Active Member

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    I have one on my 2018 and Ram 2500 I love it. It seems very stable and I use it all the time to get in and out of the bed.
     
  8. rmtodd

    rmtodd Well-Known Member

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    Maybe the step is installed with the same nut that was used for the windshields wipers.[​IMG]
     
    wtxiceman and page2171 like this.
  9. CherokeeVision

    CherokeeVision Well-Known Member

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    They failed to anticipate 350 lbs guys jumping up and down on them like they were a pogo stick.
     
  10. moparfan06

    moparfan06 Well-Known Member

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    The bed step on my 2018 broke within the first month of owning the truck. It took several weeks for Chrysler to figure out that the step used in the Harvest Edition was the same step that they have offered since 2009. Once they got that figured out, it was replaced quickly.
     
    tabutler likes this.
  11. valiant67

    valiant67 ...

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    Makes the Chevy//GMC step in the bumper seem like a better idea all the time. It is a good solution.
     

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