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All FCA US Brands Improve in Initial Quality

Discussion in 'Mopar News' started by manoli, Jun 21, 2017.

  1. DAGAR

    DAGAR Active Member

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    Definitely a step in the right direction. It will be interesting to see all of the results.
     
  2. Ian

    Ian Car Freak

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    This is wonderful news for FCA, i'm proud to see this.

    Now FCA, there is the opportunity to advertise the hell out of this!!
     
    jerseyjoe likes this.
  3. valiant67

    valiant67 Rich Corinthian Leather
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    Only Ram was above average. Chrysler, Dodge, and Jeep hover in the just below average area and Fiat still is at the bottom.
    In the past, when a Chrysler brand has popped up one year, it has often fallen back down in the next year. So hopefully Ram will stay up and Chrysler, Dodge and Jeep can work their way above average.

    It's a good start - but there is still work to be done.
     
  4. Deckard_Cain

    Deckard_Cain Active Member

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    Hey, it's good news. And I'm interested to see if perception improved with the cancelation of the Dart and the 200, which accumulated most of the complaints in other surveys.
     
    UN4GTBL likes this.
  5. DAGAR

    DAGAR Active Member

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    ... maybe not just yet other than in minivans with the highest and runner up and definitely RAM, but the rest of the lineup while greatly improved is nothing to brag about. Fiat (smh). At least our sales people can say for jeep, "higher IQS than Subaru, Audi, Mazda, Land Rover, Mitsubishi, Volvo and Jaguar. For Dodge they can add Infiniti and for Chrysler, Honda and Acura.:D
     
    Ian likes this.
  6. JKU12

    JKU12 Well-Known Member

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    Jeep above Subaru! Let's continue that climb up!
     
  7. SRTBrandon

    SRTBrandon Active Member

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    Here's the list:

    Kia : 72
    Genesis: 77
    Porsche: 78
    Ford: 86
    Ram: 86
    BMW: 88
    Chevrolet: 88
    Hyundai: 88
    Lincoln: 92
    Nissan: 93
    Volkswagen: 93
    MINI: 94
    Buick: 95
    Toyota: 95
    INDUSTRY AVERAGE: 97
    Lexus: 98
    GMC: 99
    Chrysler: 102
    Mercedes-Benz: 102
    Acura: 103
    Cadillac: 105
    Honda - 105
    Dodge: 106
    Infiniti: 107
    Jeep: 107
    Subaru: 113
    Audi: 115
    Mazda: 125
    Land Rover: 131
    Mitsubishi: 131
    Volvo: 134
    Jaguar: 148
    Fiat: 163
     
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  8. Prabhjot

    Prabhjot Active Member

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    J D Power's methodology and utterly pseudo 'data' 'science' is well past worth-while-ness imo. The fact that the industry as a whole has improved massively over the last decade and more, since all the lessons of the Toyota way, lean manufacturing, now wcm and its sibling high-automation and digitization etc, in the age os say for eg nhtsa and say the internet-ization of automotive cultures, have been progressively adopted and adapted across the board. EVEN by many 'third world' car firms and brands like say Tata Motors in India or GAC or say Geely etc etc in China.

    imo the degree of value to the 'rank ordering' presentation of J D Power's for-the-public survey results has long since reached the point of severely diminished plausibility. Statistical insignificance, one might say.

    Their intra-industry, more fine grained data might still be of some use to the auto firms themselves, admittedly, though. The non-data-centric (i.e., highly 'qualitative') information for market segment/demographic cultural+marketing reasearch AND everything that concerns dealership sales-and-service-HR-and-processes etc is by-now imo of the greatest, and ever increasing, importance rather than most of the sort of QDR etc surveys that J D Power is still, wrongly in my view, held to be so important for.
     
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  9. valiant67

    valiant67 Rich Corinthian Leather
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    Have you ever taken a modern JD Power automotive quality survey? Or even seen one recently? If not, how can you be so sure it is worthless?
    And while one could argue the brands hovering around average are all statistically the same "quality", when Fiat is 2 1/4 times more likely to have an issue than Kia that is statistically significant.
     
  10. Mopartial

    Mopartial Fits and Finishes
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    It's interesting to see the much vaunted brands Audi and Subaru are below every Mopar brand. What say, Car and Drivel and Motor Trendy?
     
  11. pug-man

    pug-man Well-Known Member

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    Are the surveys online or hard copy?
     
  12. valiant67

    valiant67 Rich Corinthian Leather
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    The last JD Power survey I took was online and it was extremely detailed.
     
  13. codypet

    codypet Well-Known Member

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    If Chrysler is the highest minivan what is driving down Chrysler as a brand? The 300 should be well established and unless there's a few 200's straggling why are they so low?
     
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  14. Deckard_Cain

    Deckard_Cain Active Member

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    I would assume it's still the leftover 200's in the lots.
    But it's great to see FCA brands above some well regarded brands like Audi or Subaru.
    Heck, Chrysler is above Honda!!! Where's that japanese reliability? :D

    And Fiat is almost catching up to Jaguar and Volvo...
     
    #15 Deckard_Cain, Jun 22, 2017
    Last edited: Jun 22, 2017
  15. Erik Latranyi

    Level III Supporter

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    Quick! Shoot the messenger because we do not like the message!

    Sorry, but you do not know what you speak about with regard to JD Power surveys. It is clear from your posts.
     
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  16. MJAB

    MJAB Well-Known Member

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    The ones that want to understand the K.D. Powers methodology go to the J.D. Powers website and read with attention what they write about their surveys.

    Than one can have an idea of what it is or is not. REad the source not the facts reported by others.

    Also pay attention on the titles J.D. Powers gives to their surveys, because are surveys based on x answers from owners on a base of y cars for k models of z brands.
     
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  17. Beentherebefore

    Level III Supporter

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    Exacto Mundo! When their brands can consistently remain above average and preferably in the top 10 for several years running, then they will have something to really brag about. I also believe that long term reliability surveys (like those done by Consumer Reports) are more of an indication of true reliability. Most car buyers expect an "adjustment" or two might be needed when their vehicle is brand new. When major operating parts (or trim /appearance) start failing after the car is a year or two old, owners tend to get really p*$$ed.
     
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  18. valiant67

    valiant67 Rich Corinthian Leather
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    It could be that minivans as a whole are worse than average (I'm just guessing) so even the best minivan won't elevate a brand above average.
    Or it could be that the cars are having issues.
    I don't know which it would be.
     
    Deckard_Cain likes this.
  19. JavelinAMX

    JavelinAMX Well-Known Member

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    .

    Full agreement with @Beentherebefore in his response to @valiant67 -

    Nice as it might be that the brands show up well on a single score, without that being maintained it's an anomaly.

    Hopefully, the Brands will elevate their positions and hover long term in the good range. The next step occurs in 364 days.

    The whole JD Powers picture involves all of their scores taken together, yet seen in balance.
    .
     
    Erik Latranyi and valiant67 like this.

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