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Not able to load pictures on screen

Discussion in 'Grand Cherokee, Durango, etc' started by Richard1, Sep 24, 2017.

  1. Richard1

    Richard1 Member

    Sep 9, 2013
    When my 2012 Grand Cherokee came back from the dealer after replacing the Alternator and ECU, I no longer had my pictures on the media screen.

    I'm trying to put them back from a flash drive, but the "My Picrures" soft button in the center of the screen stays dim, not letting me select it to load.

    Anything I can do short of returning to the dealer?

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