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Chrysler replaces lifetime warranty

by David Zatz on

Chrysler is dropping its lifetime warranty from 2010 models, though it will remain on 2009 models. Instead, the company will provide a free 5 year, 100,000 mile powertrain warranty, which, instead of being transferable, is assigned to the car itself, so that anyone who buys a used 2010 Chrysler, Dodge, or Jeep second-hand, third-hand, etc., can get service without having to transfer the warranty.

The new 5/100 plan has no deductible. It is accompanied by the usual basic 3/36 warranty, 5/100 corrosion, coverage, and extendeded Federal emissions warranty.

Exceptions to the new warranty plan are the Sprinter (assembled by Freightliner from Mercedes kits), diesel-powered trucks, Sterling trucks, company car vehicles, Volkswagen Routan, and Mitsubishi Raider.

SRT vehicles and fleet vehicles (including police, postal, ambulance, and taxi) were not covered by the lifetime powertrain warranty, but will be covered by 5/100.

The change may have been spurred by the costs of paperwork and tracking of older vehicles with the lifetime warranty, and by customers’ cynicism about the lifetime plan.

David Zatz founded Allpar in 1998 (based on a site he had begun in 1993-94), after years of writing reviews for retail trades. He has been quoted by the New York Times, the Daily Telegraph, the Detroit News, and USA Today. Before making Allpar a full-time career, he was a consultant in organizational psychology. You can reach him by using our contact form (much preferred) or by calling (313) 766-2304

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