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Chrysler ends most money-back guarantees

by Bill Cawthon on

Chrysler today said it would discontinue the money-back guarantee pledge on Chrysler, Dodge and Jeep brands.

The pledge, in place since July, guaranteed customers could receive their money back after 60 days if they were not happy with the vehicle they purchased. Buyers could select either the pledge or low rate financing and a company spokesman said consumers chose the financing by a wide margin.

Only the Ram brand continues to offer the choice of the “Ram Handshake” pledge that allows them to drive their trucks for two months without payments, or accept financing with rates as low as zero percent for 60 months on some models.

Bill Cawthon grew up in the auto industry in the 1950s. His Dad worked for Chrysler and Bill spent a number of Saturdays down on the plant floor at Dodge Main in Hamtramck. Bill is also the U.S. market correspondent for just-auto.com, a British auto industry publication, and a member of the Texas Auto Writers Association, which has named the Jeep Grand Cherokee the “SUV of Texas” several times and named the Ram 1500 as the “Truck of Texas” two years running.

Bill has owned five Plymouths (including the only 1962 “Texan”), one Dodge and one Chrysler and is still trying to figure out how to justify a Wrangler. He also has owned at least one of every 1:87 scale model of a Chrysler product. You can reach him directly at (206) 888-7324 or by using the form.


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