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Grand Cherokees, Rams recalled

by David Zatz on

Chrysler has recalled over 130,000 2014 Jeep Grand Cherokees and nearly 11,000 2014 Ram pickups (1500, 2500, and 3500) to ensure that the instrument cluster and warning lights do not randomly turn on or off. The Jeep issue, according to the company, turned out to be in the antilock brake module; the Ram issue appears to be in the cluster software.

grand cherokee gauges

The Jeep issue is rare, according to Chrysler, and resolves itself when the car is shut off and turned back on again. The issue may affect the antilock brakes and stability control as well, the company wrote in a statement yesterday, but so far no incidents have been reported. The problem was first discovered by testing within the company; customers will be notified of a software fix “next month.” Around 32,000 of the affected Grand Cherokees were sold outside North America.

Most of the Rams have not yet reached customers and will be fixed by dealers through a software update; customers will be notified in November to come in and get their pickups fixed.

Customers can call 1-800-853-1403 or visit the web site for details.

David Zatz founded Allpar in 1998 (based on a site he had begun in 1993-94), after years of writing reviews for retail trades. He has been quoted by the New York Times, the Daily Telegraph, the Detroit News, and USA Today. Before making Allpar a full-time career, he was a consultant in organizational psychology. You can reach him by using our contact form (much preferred) or by calling (313) 766-2304

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