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Liberty investigation closed

by David Zatz on

2012 Jeep Liberty Arctic

The National Highway Traffic Safety Administration announced that it is closing an investigation into the 2012 Jeep Liberty without asking for a recall. The investigation began after two reports were made of smoke and flames coming from the driver’s door, following windows and locks functioning on their own. The agency initially believed the issue was the power window switch.

Investigators found that the fire started in the dashboard, not the door panel. They looked at complaints for 425,000 other vehicles using the same switch, including the similar Dodge Nitro and the 2011 minivans, and found only 265 total warranty claims for the switches, and one fire that may have been linked to it.  The agency’s report concluded that “the overall failure rate … appears to be low, and the failure rate for those that resulted in fires is even lower. Additionally the data does not indicate a trend, climatic, or regional effects indicative of an actionable defect issue.”

David Zatz founded Allpar in 1998 (based on a site he had begun in 1993-94), after years of writing reviews for retail trades. He has been quoted by the New York Times, the Daily Telegraph, the Detroit News, and USA Today. Before making Allpar a full-time career, he was a consultant in organizational psychology. You can reach him by using our contact form (much preferred) or by calling (313) 766-2304

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