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Chrysler does GM-like recall

by David Zatz on

Chrysler and Dodge are recalling a number of moderately recent cars for the same reason as the much-publicized GM recall: an ignition switch which may unintentionally move, cutting engine power and taking the airbags offline, when the car or key-ring is bumped.

For the moment, drivers of affected cars have been advised to use only their ignition key when driving, taking it off their key-ring. The separate fob, if there is one, should be left on the key-ring with only the ignition key used in the ignition switch.

The recall affects certain 2009-2010 Dodge Journey vehicles made from June 29, 2007 to June 17, 2010; and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country minivans made from January 26, 2007, to June 17, 2010.

Chrysler will notify owners when parts are ready, and dealers will modify the ignition switch for free by installing a new detent ring. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is L25.

The recall appears to have been instigated by Chrysler’s internal investigations. The issue is with a supplier’s product; starting in 2010, a “more robust” design was used.

On June 25, 2014, Chrysler reported that there had been 32 customer complaints and 465 warranty claims for affected vehicles, with two “alleged” rear-end collisions. The current recall is an expansion of a prior recall, which the company believes was effective.

David Zatz founded Allpar in 1998 (based on a site he had begun in 1993-94), after years of writing reviews for retail trades. He has been quoted by the New York Times, the Daily Telegraph, the Detroit News, and USA Today. Before making Allpar a full-time career, he was a consultant in organizational psychology. You can reach him by using our contact form (much preferred) or by calling (313) 766-2304


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