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FCA found its reporting problems

by David Zatz on

In July 2015, NHTSA told Fiat Chrysler’s American arm, FCA US, that it had been under-reporting incidents to the agency.   An internal FCA investigation has now found reporting problems, though specifically what was wrong — human error, processes, computer system failures, miscoding, etc — was not released by FCA.

NHTSA-Jeep-Liberty-Recall-Web

The company did say in a press release that it was “committed to a thorough investigation, to be followed by complete remediation” and “takes this issue extremely seriously, and will continue to cooperate with NHTSA to resolve this matter and ensure these issues do not re-occur.”

David Zatz founded Allpar in 1998 (based on a site he had begun in 1993-94), after years of writing reviews for retail trades. He has been quoted by the New York Times, the Daily Telegraph, the Detroit News, and USA Today. Before making Allpar a full-time career, he was a consultant in organizational psychology. You can reach him by using our contact form (much preferred) or by calling (313) 766-2304

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