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Warranties, service contracts, and scams

by David Zatz on

As soon as you buy a car, depending on your state, you can get flooded with offers for extended warranties. Some of these are better than others, and some are simply scams.

Chrysler Service Contracts, which covers Ram, Dodge, and Jeep, does not call customers to sell extended warranties; they are headquartered in Michigan.


Customers buy extended warranties from dealers, not necessarily the one they purchased the car from, and there may be variations in pricing. The Chrysler Warranty Direct site, for example, is run by an authorized dealer from Hudson, Michigan, and sells authentic service contracts — no scam.

Several warranty scams have used auto-dialers with false caller IDs.  Scammers may sound real, because they know what car you own and when you purchased it; many states sell this data to anyone willing to pay for it.

Customers buy extended warranties from dealers; Chrysler Service Contracts, which covers Ram, Dodge, Jeep, and Chrysler, does not call customers to sell extended warranties.

If you are called for a scam, try to get the caller’s contact information and send it to FCA US Legal in Auburn Hills.

David Zatz founded Allpar in 1998 (based on a site he had begun in 1993-94), after years of writing reviews for retail trades. He has been quoted by the New York Times, the Daily Telegraph, the Detroit News, and USA Today. Before making Allpar a full-time career, he was a consultant in organizational psychology. You can reach him by using our contact form (much preferred) or by calling (313) 766-2304

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