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Minivan software recall

by David Zatz on

FCA is recalling over 160,000 2017 Pacifica minivans because, under rare conditions, the engine computer can cause a stall. Most events reported involved very low speeds or idling, while starting or turning.  Customers were able to restart immediately after the stall.

A new Chrysler Pacifica comes off Windsor Assembly Line

There has been one potentially related accident, and no known injuries.  The Chrysler Pacifica Hybrid minivans are not affected and are not in this recall. All told, there are around 153,000 minivans in the US, around 7,500 in Canada, and around 1,200 everywhere else that are affected.

Customers with questions may call the FCA US Customer Care Center at 1-800-853-1403,

David Zatz founded Allpar in 1998 (based on a site he had begun in 1993-94), after years of writing reviews for retail trades. He has been quoted by the New York Times, the Daily Telegraph, the Detroit News, and USA Today. Before making Allpar a full-time career, he was a consultant in organizational psychology. You can reach him by using our contact form (much preferred) or by calling (313) 766-2304


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