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FCA’s dismal JD Power showing

by David Zatz on

Toyota has swept the 2018 JD Power classes, winning six of the 19 classes. GM did well, too, winning five categories — including the all-important light full-size pickup class, with the Silverado. Ford and Hyundai/Kia each gained two awards, leaving just one each for FCA, VW/Audi, Honda, Mercedes, and Kia.

FCA’s winner was the 2015 Dodge Challenger (the dependability awards study repairs after three years).

jd power 2018 dependability

By make, the top non-premium brand was Buick, followed by Kia, Chevrolet, and Hyundai — not necessarily the results one would expect. Toyota, Nissan, and Honda followed after.

Dodge and Ram came in at #12 and #13, following Ford, Mini, GMC, and Volkswagen. Subaru and Mitsubishi took the next two spots; then the rest of the FCA crew followed, with Jeep at #16, Fiat at #17, and Chrysler at #18 — last place.

One reader pointed out that the nine-speed automatics may have been a major factor behind the poor showings of Jeep and Chrysler. The nine-speed debuted in the 2014 Cherokee but was also used in the 2015 200 and Renegade.

The overall winner in the premium class was Lexus; anchoring that class was Land Rover. Despite GM’s general excellence overall, Cadillac ended up second to last, barely edging out Land Rover. Audi, Mercedes, and Acura held down middle places.

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