Yes it does have tip-in start. Yup I have MaxCare Lifetime (thank god).juma1998 - does your Journey have the tip-in start feature? (That's where you just turn the key and don't have to hold it in the starting position).
Not sure if it applied to the '09's but our '10 had a recall on the ignition switch - they ended up installing some sort of "ring" bordering where the key is inserted. Some 2010 Journey's were cutting out and it was found to be a problem with the ignition getting loose. Sounds like you have a similar problem.
Unfortunately, I don't think you have any other choice but to got to the dealer. At least you'll have it on record with them. Are you still under warranty? Did you purchase the extended warranty?
Update: Been almost a week - all looks ok with the new Win Module. Imperial as always you are an excellent asset to this board. Thank youThe WIN module is a guess, although it is a good guess. But I hate it when guesses come back to bite me.
The WIN houses the ignition switch which matches your description well. The part about rolling the key back slightly from 'start' and then having it start would help justify that guess.
There have also been failed park/neutral safety (TRS) switches in these, but maybe playing with the shifter could narrow this failure down if it then started.
This is why intermittant electrical can be so much fun. You can't diagnose what ain't broke. Neither problem will leave behind a fault code.
If it's covered, let's do the WIN (best guess).
Me too! This is one of those -- LEAVE YOU TOTALLY stranded situations. As the car runs fine for a month at a time!Ok. Second best guess is the TRS (STAR online case history).
If it won't act up for diagnosis of the problem and the dealer service dept is at a loss to explain it, and you have MAXCARE, let's throw some 'known issue' parts at it.
I really really hate guesses.
This is what they are going after... Replacing the starter for corrosion.yes the node hase been a known issue on early JC models as well as RT. also the starter solenoid control connector is a big known issue up here in new brunswick. there is a tsb so must be national. ive repaired many of these connectors with no comebacks.
let me know the fix.
Yes, It was the starter and the spade clips to the starter. Make sure they DO THE ENTIRE repair. My buddy's g/f has a Journey with a 3.5L SXT, they did not complete the entire service and the vehicle stopped starting on her again shortly after the partial repair.I realize this an old post but if you are still out there I'm curious if the problem was remedied? I am experiencing the same from my 2009 SE at roughly the same mileage.