On 6/11/12 I took my Charger to the dealer for the airbag light being on.
They examined it and found a faulty wire harness in the passenger seat for the airbag sensing system.
Because the whole airbag system was dissabled, they had to give me a loaner.
The service manager warned me this could take up to two weeks because they have wire harnesses on backorder.
About two hrs after I brought my car in, a 2nd Charger was brought in from the local Enterprise car rental.
Well, two weeks go by, they replace the wire harness, but the airbag light was still tripping.
Dealer called and said they found a 2nd faulty wire harness in the seat.
Dealer's response is they couldn't BELIEVE the amount of wiring for these seats.
They said this one is also back ordered and to please keep using their rental car.
After the July 4th holiday, the service manager called with an "interesting" update.
He said that the local factory zone rep was "abruptly replaced" by Chrysler and that he had a lunch meeting with the new zone rep who spilled some beans and was showed more resolve for the issue.
According to this new zone rep, there are over 200 variants of airbag wire harnesses for the current LX cars. My versions are no longer used in production, besides the supplier is only making enough for the "just in time" pace of the Brampton plant.
The service manager said that the rep told him he is now actively pressing the harness supplier to make MORE harnesses because there are some LX cars piling up in the field that are undrivable due to this issue, and Detroit is pissed.
That was last week, 7/9/12.
Today is 7/17/12 and I've learned that my car is now eligible for the Connecticut state Lemon Law; being out of service for 30 days on a vehicle of 2yrs/24,000 miles or less. I have started my Lemon Law paperwork.
I have written a letter to Chrysler about the situation and that I intend to start Lemon Law claims. This letter was also copied to the dealership (who has actually been wonderful and candid in all of this mess).
Has anyone else with a 2011+ LX car experienced such an issue???
It's gotten OLD now and I want my car back.
For those wondering, my dealer loaner has been a 2011 Caliber with the 2.0L.
Nice car......much better than they used to be.....but what a pig on the highway, jeez.