[mrekimf]

Just got new work truck ,2012 ram 5500 and the volume wont go past 1.
You can program radio stations but cant turn volume past 1.
any suggestions? My boss has ordered a new one through local dealer, but will take a week or two. So was hoping someone had this problem and knows the cure?
thanks

 

[ImperialCrown]

Which radio? There should be a sales code (3 letters starting with 'R') on the faceplate. Try a reboot? Search for TSB's?

 

[mrekimf]

Which radio? There should be a sales code (3 letters starting with 'R') on the faceplate. Try a reboot? Search for TSB's?

I'll check when I get to work, but its not the big fancy touch screen, its the regular plain jane radio with knobs for volume and tuning. So I dont think you can reboot that one?

 

[ImperialCrown]

Remove, pause and reconnect power. The clock will need to be reset, but the preset stations should still be in memory.

 

[mrekimf]

is that a sure fix or just something to try? reason I ask is cause I don't see how the cover panel comes off? and don't wana tear it up.I have done my own vehicles but not this new.

 

[ImperialCrown]

Something to try.
I would only let the dealer service any component under warranty. You could try the reboot at the neg battery terminal disconnect.