Four Dodge and Chrysler vehicles earned “Best 2013 Total Quality” honors in Strategic Vision’s annual Total Quality Index (TQI): Dodge Dart, Dodge Durango, Chrysler Town & Country, and Chrysler 200 Convertible. The awards are based on input from 17,568 vehicle owners; Strategic Vision measures “Total Quality” by weighing over 440 variables including reliability, driving excitement, emotional attachment, and overall sales and service satisfaction. Toyota captured two first place awards, one shared with Volkswagen (“entry utility”). Honda only nabbed one, for “mid-size multi-function.” GM garnered the most first place awards, with six entries (Corvette, Volt, Corvette Convertible, Traverse, Yukon, and Avalanche); Ford gained just two, for Fusion and F250/F350. The top rated vehicle in the study this year was the Corvette Convertible, with a score of 959. Overall company scores seemed unrelated to individual product wins.
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