Because existing sources of vehicle reliability information left much to be desired, in late 2005 I started conducting my own reliability research at TrueDelta.com
. TrueDelta reports absolute stats like "trips to the shop" that make the differences between cars much clearer. Results are updated four times a year, so it's possible to provide reliability information on new models quickly. Also, any significant changes in a model's reliability become apparent quickly.
I've added the 2008 Avenger and Sebring to the main survey. Will probably need more participants to provide results, though.
I'd very much like to provide reliability info on the new Journey--but so far only a single owner has signed up.
Every once in a while a domestic car far accuses me of bias because most of the cars I have results for are imports. Well, this is why...the one variable I cannot control is who signs up and participates.
Participants simply report repairs the month after they occur on a one-page survey. When there are no repairs, they simply report an approximate odometer reading four times a year, at the end of each quarter.
To encourage participation, panel members will receive full access to the results for free.
For the details, and to sign up to help out:
Vehicle reliability research