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The effected cars had wire looms that were attempted to be repaired by plant workers...shouldn't the supplier have been called instead and replaced those wire looms???
Or did the supplier suggest the on the spot repair, to keep production running?
 

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marlon_jbt said:
Norm, that's a loaded situation... I can't even get into the reasons why...
The claims from total quality management is that workers* have the ability
To contact the suppliers directly and resolve problems like this.
It sounds like the wheels came off of the process in this case, likely through human error.

* shift supervisors
 

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Jackratchett said:
Wow! Interesting that the workers would willy nilly be repairing 2500 cars without the supplier or engineering being involved. Does a repair method on 2500 cars not have to be approved by anyone? :huh:
I think it's now safe to say that someone/something, went out of bounds at the plant in a misguided attempt to keep the line rolling.
Sometimes we think we are doing the right thing, and it turns out to be the exact opposite of right.
 

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joewho said:
plant workers only do what the bosses tell us to do so dont blame the worker
Before jumping to conclusions, read the report, don't shoot the messenger, I was simply quoting the article.
Additionally, I specifically noted in my earlier post, management directs the workers.
My question specifically asked, why, or if, management had consulted the supplier, prior to trying to jury rig a repair.
There is no doubt there was a procedure failure, I was only questioning why.
Eventually the story will come out, to reveal the logic used.
Read the article.
 

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Christopher said:
How long would it take for a repair procedure to be established? I'm guessing it depends on the complexity of the problem. I'm also guessing it won't be as long as Boeing's fix for their problem.

Would these cars then be eligible for Lemon Law if Chrysler is unable to fix them within the time limit?
.
Again, from the article; there is a defective wiring loom (from a supplier) this small number of cars were built using this loom. Once that loom is replaced, the cars should be fine.
The problem is not overly complex, but a bad decision was made to try to repair the looms on-site to keep the line moving.
Hindsight being 20/20, Challenger V6 production should have been halted until a new part was provided.
Chrysler, if knowing there was a potentially a long lead time, might have offered the owners of pre-sold and ordered cars a concession. They didn't and now, to their credit they are taking steps to correct the problem, albeit after the fact.
Without knowing all of the details, it sounds like the new quality procedures were not followed, at some point in the chain.
You can assume, it won't happen again, at least not in this manner.
 

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Stratuscaster said:
Interpretation is a very complex thing, as is insinuation (Is that even a word? No matter, it is now. ;) )
It's pretty obvious,...it's the wiring insulation... ;)
 

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Christopher said:
I can appreciate that, Norm. I don't expect that it is as complex as Boeing's problems, just the amount of time it has taken for Boeing to come up with a repair. Based on oh20's comment that there was no repair procedure available at this time, I was just thinking that if someone has a car under the recall, and Chrysler doesn't have a fix in in short order, they could be looking at people returning their cars.
The only fix needed is for the supplier to ship the correct loom.
That should not be a problem unless the loom was incorrectly designed, built, or lacks proper connectors, that are a long lead time.
It does however involve the will of the supplier.
 

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CherokeeVision said:
Chrysler never has come out and explained the head problem on the Pentastar. Why do you think this story will come out?
Eternal optimist... ;)
 
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