And the Jeep dual battery issue...That was the way to a Toyota reputation. It still is. You find what breaks and you fix it right away instead of letting it linger like a Jeep steering issue.
When you look at how long FCA let issues linger, quality issues, dealer issues, you get the feeling that no one has been in charge for a long time.
Either that, or as long as as the margins were there, then there was nothing to fix.