Welcome to Allpar. The interim notification letter that you received should state that when parts become available then you will receive a 2nd notification letter that states that parts are now available. That is when you can call the dealer for an appointment. The recall is N08.
If you have doubts about the nut in the meantime, you can drop the driveshaft and verify the torque of the nut (210 ft/lbs or 285 N.m minimum).
When the recall is underway, your son should then submit his tow bill for reimbursement consideration. I don't forsee a problem.
SAFETY RECALL N08 / NHTSA 13V-038
REAR AXLE PINION NUT
Dear: (Name)
This interim notification letter is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Chrysler has decided that a defect, which relates to motor vehicle safety, exists in some 2009 model year Chrysler Aspen and Dodge Durango vehicles; and 2009 through 2012 model year Dodge Dakota and Ram 1500 series trucks equipped with a 9.25" rear axle. The problem is...
The rear axle pinion nut on your truck (VIN: xxxxxxxxxxxxxxxxx) may have been built without an adhesive patch on the pinion nut threads. The lack of this adhesive patch could allow the rear axle pinion nut to loosen and/or the rear driveshaft to separate from the rear axle. A loose pinion nut could cause the rear axle to seize and a separated driveshaft could cause a loss of motive power. Either situation could cause a crash without warning.
What Chrysler is doing...
Chrysler intends to repair your vehicle free of charge (parts and labor). The parts required to provide a permanent remedy for this condition are currently not available. Chrysler will contact you again by mail, with a follow-up recall notice, when the remedy parts are available.
What you must do to ensure your safety...
Once you receive your follow-up recall notice in the mail, simply contact your Chrysler, Jeep, or Dodge dealer right away to schedule a service appointment. Ask the dealer to hold the parts for your vehicle or to order them before your appointment.
If you need help...
If you have questions or concerns, please contact the Chrysler Group Recall Assistance Center at 1-800-853-1403.
If you have doubts about the nut in the meantime, you can drop the driveshaft and verify the torque of the nut (210 ft/lbs or 285 N.m minimum).
When the recall is underway, your son should then submit his tow bill for reimbursement consideration. I don't forsee a problem.
SAFETY RECALL N08 / NHTSA 13V-038
REAR AXLE PINION NUT
Dear: (Name)
This interim notification letter is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Chrysler has decided that a defect, which relates to motor vehicle safety, exists in some 2009 model year Chrysler Aspen and Dodge Durango vehicles; and 2009 through 2012 model year Dodge Dakota and Ram 1500 series trucks equipped with a 9.25" rear axle. The problem is...
The rear axle pinion nut on your truck (VIN: xxxxxxxxxxxxxxxxx) may have been built without an adhesive patch on the pinion nut threads. The lack of this adhesive patch could allow the rear axle pinion nut to loosen and/or the rear driveshaft to separate from the rear axle. A loose pinion nut could cause the rear axle to seize and a separated driveshaft could cause a loss of motive power. Either situation could cause a crash without warning.
What Chrysler is doing...
Chrysler intends to repair your vehicle free of charge (parts and labor). The parts required to provide a permanent remedy for this condition are currently not available. Chrysler will contact you again by mail, with a follow-up recall notice, when the remedy parts are available.
What you must do to ensure your safety...
Once you receive your follow-up recall notice in the mail, simply contact your Chrysler, Jeep, or Dodge dealer right away to schedule a service appointment. Ask the dealer to hold the parts for your vehicle or to order them before your appointment.
If you need help...
If you have questions or concerns, please contact the Chrysler Group Recall Assistance Center at 1-800-853-1403.
