Yes, you should be able to register on the brand site for any CDJR vehicle as the owner, then be able to download an electronic copy of the O.M., as well as order a paper copy for less than $20, IIRC. If the O.M. is absent, there should have been a note/voucher in its place, explaining this and if you're the original owner, you can call a number and have a paper copy O.M. sent to you free of charge.crouchta said:Or the dealer can request and supply..... The last several I have bought new have all had traditional owner's manuals (these purchases being 2 2013s, 2 2014s, 1 2015, and 1 2016. The new owner's survey asks if you have read the manual or watched the DVD.
Again my comments are NOT directed at FCA for doing this, considering the lack of any backlash, they were right in saving the money on something their customers weren't using, almost all never noticed it was missing, and if they did, they could get one without much trouble.
The fact those vehicles are on their 2nd, 3rd, 4th owners and no one has even noticed the O.M. missing from the glove box proves the point. As a 2nd owner, I could NOT get a paper copy O.M. for free, but I get by just fine with an electronic copy and the "Quick Start Guide" in the glove box, as reference when I'm on the road. But I look up stuff all the time in the electronic copy of the O.M. and being electronic it does have the convenient feature of being able to do a word search for the info I'm looking for....