My wife and I daily drive one (2013 Charger SXT AWD), neither of us have any problems with the shifter. I would say the design does not lend itself to all types of drivers. For us, it's definitely not a crappy shifter, but I do understand why others don't like it.Mike, we are both agreeing that it's overreaction.
I think where we disagree is in how crappy the shifter is. I am a daily user so I am going to play that as my trump card.