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Discussion Starter · #1 ·
Well here we go again!
The LIFT GATE on all units built are having a bad fit and finish, they all are misaligned the gaps are uneven and they simply don't match with tail lamps and other panels, shame on the managers, Shame in Stellantis "quality" .
The vehicle is new and very expensive, it should have the very best quality. We noticed that problem long ago, they just said as always they are going to fix it, but it never happened.
I'm Disappointed 😞☹
 

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2002 Ram 2500 Quad Cab 4x4 with Cummins. 2021 Jeep Grand Cherokee L Altitude
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Here we go again. Let's see if the crack management team will fix this. The GW is not a vehicle you want misaligned parts on. There shouldn't be on any vehicle for that matter. Doesn't anybody look at these before being pushed out the door?
 

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Here we go again. Let's see if the crack management team will fix this. The GW is not a vehicle you want misaligned parts on. There shouldn't be on any vehicle for that matter. Doesn't anybody look at these before being pushed out the door?

In addition to the “crack management team” - do any of the assembly workers have any concern for the poor work and the product going out the door?
 

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Stop the production line? Notify the quality control inspector(s)?
That’s funny. I work in an automotive assembly plant and if you think that’s what the line stop is for you’re kidding yourself. Best chance the vehicle gets is an extra bit of time in weld alignment otherwise it’s “ship it”.
 

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I've always wanted a Jeep. I looked at the Jeep web site after seeing an ad for the Grand Wagoneer. My first impression was shock at the price! I assumed that both the Grand Wagoneer as well as the Wagoneer would be out of my price range, but I wanted to look at them. I'm retired and although I have a fairly comfortable income, a vehicle that easily reaches over one hundred thousand dollars is not something I'll be buying.

Something else I found shocking was the fact that although the GW is all four wheel drive, the Wagoneer, which isn't all that much cheaper, is standard with only two wheel drive!

The Jeep brand should be four wheel drive from the bottom to the top! If Subaru can do it...., there is no reason Jeep cannot.

This thread about questionable quality control for vehicles at the top of the Jeep brand is also disturbing. At the published prices, ill-fitting body panels have no place on these vehicles.

My current vehicle, a 2013 T&C Touring-L has been pretty good. I only have about 57,000 miles on it, but the only real complaint I have is the corrosion around the sharp edges on the front of the aluminum hood. Every fifth generation T&C or GC over three or four years old around here has it. I tried and tried to get them to do something about it, but every time I tried, they just would 'close' the case without any action.
 

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My 9 year old Fusion is holding up better than most of the 3-5 year old Chargers I've been looking at. It's a shame the MOPARS I want are built like total crap...

My car is nearly mint condition. I wonder if it's the young people buying them and not doing a single thing to maintain them.
 

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yall are picky, I could care less about a very little cosmetic Alignment issue like that. ill be worried if it was a alignment issue that effected something that was actually Structural, like Slaming the Lifegate and its so misaligned that it breaks the tail lamps or Shutting a door and having it bang against the body structure causing paint/body imperfections.
 

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yall are picky, I could care less about a very little cosmetic Alignment issue like that. ill be worried if it was a alignment issue that effected something that was actually Structural, like Slaming the Lifegate and its so misaligned that it breaks the tail lamps or Shutting a door and having it bang against the body structure causing paint/body imperfections.
I wouldn't care so much if it came off the line like that if it was addressed before it left the plant. It's obviously "close enough" so it ships. But then it becomes the dealer's problem to adjust (and most won't) until someone complains.
It's small stuff like this that can make or break an image. I don't care if it's a $100k Jeep or a $40k Challenger. Fix the assembly issue if you care about quality.
 

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yall are picky, I could care less about a very little cosmetic Alignment issue like that. ill be worried if it was a alignment issue that effected something that was actually Structural, like Slaming the Lifegate and its so misaligned that it breaks the tail lamps or Shutting a door and having it bang against the body structure causing paint/body imperfections.
I agree with valiant67, having worked at a dealership that carried multiple brands (Dodge, MG, Jaguar and Mercedes-Benz) the levels of fit and finish were interesting. Mercedes was the best, the Dodge Colts were next, Jaguars were hit and miss, Dodge and MG about the same. When you were paying as much as a Jaguar cost in the late 70s and the sunroof had wind noise when closed, or one of the doors didn't line up it was a concern. The Japanese showed us that quality can be had at reasonable prices, so why can't we build quality here? Automated assembly lines help, once all the small bugs are worked out they will hopefully be self correcting. I spent as much as 8 hours going over and adjusting one Jaguar XJ6 and spent about 4 hours fixing a strange glitch on a Mercedes-Benz 300SD (turn on the automatic climate control and the wipers would come on) which turned out to be an improperly tightened ground point. The wiring diagrams we had weren't up to date (one year older) and didn't show the combined ground wiring.

No one is perfect, but a pattern of sloppy assembly on visible components causes me to question workmanship I can't see.
 

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yall are picky, I could care less about a very little cosmetic Alignment issue like that. ill be worried if it was a alignment issue that effected something that was actually Structural, like Slaming the Lifegate and its so misaligned that it breaks the tail lamps or Shutting a door and having it bang against the body structure causing paint/body imperfections.
The standards raise as the price does. This isn't a Jeep only issue by any stretch- early runs of the new Mercedes S-class had misaligned trunk lids and customers were livid about it. This needs to be fixed quickly or the "Chrysler junk" talking points will stick.
 

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