Here we go again. Let's see if the crack management team will fix this. The GW is not a vehicle you want misaligned parts on. There shouldn't be on any vehicle for that matter. Doesn't anybody look at these before being pushed out the door?
If I plopped down a 100k and received a hatch that looked like that one in the picture I'd be way more P-off.so you want to P-off Customers that have been waiting since March for their orders on Models thats been already tough to build because of the Chip shortage?
So, if I may, why did you take delivery of it if these were that evident? I wouldn't if it was only 25k. If it's new it better be as close to perfect as possible. That dash alignment is terrible.Here are my exhibits of build quality on a $102k MSRP Grand Wagoneer. The garage door picture is showing the distortion caused by the windshield. On a positive note, my rear hatch/taillights are aligned!
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Well, I understand. It will make me get my microscope out when I get my GC L. I hope the company makes yours correct.Yes I could have done a better job on the initial look over. None of it was apparent at 7pm in the dark when I took delivery and looked it over with the vehicle being black on black.
I would also say that whatever person or persons that are inspecting these on the line must need new glasses.so wagoneer client services reached out to me preemptively on the windshield distortion issue and I now have a case number to work through them and the dealer, a positive sign but we’ll see if it amounts to anything. Dropped the GW off for service at the dealer to address the quality issues and the recall this morning, hopefully they will make everything right.
Ok, for what itsworth my dealership/Jeep are making everything right. They noticed my windshield issue was found on every other one they had on their lot and are buying replacements for all of them. They have a new steering wheel on order which they are forking over $1400 for according to them. The dash/pillar gap was due to a rushed Kahu/lojack install and they got everything fitted back properly. Also scheduling an upholstery fix for the tear in the back of the passenger seat. Radio static fix should hopefully be coming in an OTA update via Uconnect next week, and they are also addressing the trim misalignment on the roof. The parts/service manager walked through the vehicle with me and vowed they will do everything to make this vehicle right, and left me with a very good impression. Hope everyone else's issues get addressed with the same attention.
So, do you have first hand knowledge of this? Or is this a friend of a friend of a friend kind of knowledge?Everything, you should see the amount of people from that factory that are high or drunk before their shift