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Fit and finish on wagoneers

30945 Views 248 Replies 62 Participants Last post by  OfficialMopar
Well here we go again!
The LIFT GATE on all units built are having a bad fit and finish, they all are misaligned the gaps are uneven and they simply don't match with tail lamps and other panels, shame on the managers, Shame in Stellantis "quality" .
The vehicle is new and very expensive, it should have the very best quality. We noticed that problem long ago, they just said as always they are going to fix it, but it never happened.
I'm Disappointed 😞☹
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yall are picky, I could care less about a very little cosmetic Alignment issue like that. ill be worried if it was a alignment issue that effected something that was actually Structural, like Slaming the Lifegate and its so misaligned that it breaks the tail lamps or Shutting a door and having it bang against the body structure causing paint/body imperfections.
I agree with valiant67, having worked at a dealership that carried multiple brands (Dodge, MG, Jaguar and Mercedes-Benz) the levels of fit and finish were interesting. Mercedes was the best, the Dodge Colts were next, Jaguars were hit and miss, Dodge and MG about the same. When you were paying as much as a Jaguar cost in the late 70s and the sunroof had wind noise when closed, or one of the doors didn't line up it was a concern. The Japanese showed us that quality can be had at reasonable prices, so why can't we build quality here? Automated assembly lines help, once all the small bugs are worked out they will hopefully be self correcting. I spent as much as 8 hours going over and adjusting one Jaguar XJ6 and spent about 4 hours fixing a strange glitch on a Mercedes-Benz 300SD (turn on the automatic climate control and the wipers would come on) which turned out to be an improperly tightened ground point. The wiring diagrams we had weren't up to date (one year older) and didn't show the combined ground wiring.

No one is perfect, but a pattern of sloppy assembly on visible components causes me to question workmanship I can't see.
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Back to the idea of stopping the line for problems. One of my Boy Scout troop dads worked at Ford's (now closed) Norfolk Assembly plant. That plant had the best quality control world wide for Ford (this fact was revealed to me by a Daimler-Benz Truck division manager) It was cited as one of the reasons for building the plant in Hampton VA. He told me that there were many "line stop" buttons along the assembly line, and they were for safety or quality issues. They were instructed to use them for either, and no penalties would be applied.
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