I will try, but we need the Van and Chrysler does not offer Rental....ImperialCrown said:Random and intermittent can be hard to diagnose like that, unless they can witness it with test equipment attached or it leaves behind some stored diagnostic data.
If it can be left for a day or two with the service department, that will increase the chances of a successful diagnosis.
I will, it has been so difficult to get the van to the dealer for them to tell me they can't find the issue, so they did a "quick learn" and can be rather frustrating. I will keep an eye on it and see what makes the issue worse/better. Also I am stuck with out a car while dealer has it & I have kids to taxi around. Since it is the Trans, it should be covered for the 5yr 100k warranty, so I have some time to get the issue resolved.ImperialCrown said:Battery disconnects and quicklearns are fine once in a great while, but if this has to be done regularly to fix the 'clunk' then you are treating the symptom and not really addressing the problem. You want the dealer to fix the problem.
If they have witnessed it and agreed that it isn't normal, then you need a written document (signed repair order) saying so and they need to open a STAR case with Chrysler to get this resolved.
I realize that that the clunk is intermittent, so let it get bad again and then take it in. Get the district service manager involved. Find out which day he comes in so he can experience it.
After the quicklearn, did the CVI's drop and which clutch value dropped the most? This would point to the problem area. If the CVI value is creeping upwards due to a small leak, it will eventually begin clunking again and the CVI value will be high (maybe even going out of range).
The UD (underdrive) and LR (low/reverse) clutches are used for 1st gear. The reverse and LR clutches are used for reverse. The LR clutch may be the problem.