1) Pay attention to the customer as if you care about that person. Acknowledge other customers as they come in but focus on the one you have.
2) Learn how to use your computer so you don't look stupid.
3) Find other sources and keep them in mind for the items that you do not carry.
4) The customers car may be a heap but it is still his car and he came to get your help including knowledge. Be careful not to tell him he is stupid.
2) Learn how to use your computer so you don't look stupid.
3) Find other sources and keep them in mind for the items that you do not carry.
4) The customers car may be a heap but it is still his car and he came to get your help including knowledge. Be careful not to tell him he is stupid.