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Discussion Starter · #1 ·
I just had some work done on my 2001 PT Cruiser Limited. I took it to a garage for assessment of what it needed after my A/C compressor blew up and I needed A/C and power steering fixed. They told me I needed a new wheel and wheel bearings on front right, replace front strut assemblies and also to replace rear shocks, sway bar links and lateral arm. So I had them do all this work, totaling $4000. When I picked it up at 6pm on a Friday, the steering wheel was no longer centered, it was rotated about 45 degrees counterclockwise. I mentioned this to the garage and they said I needed to get an alignment and that would be straightened out. They said they did not have time to take the car for an alignment, gave me $100 off and told me to take it myself.

As soon as I got the car I noticed that it would make a clunking sound when I hit a bump or when turning and wanted to take it back but decided I would get the alignment done first and see if that made any difference. I had to work all day Mon-Wed so today (Thurs) I took it to Meineke and paid $90 for the alignment. There they told me that my control arm with ball joint and front suspension were a little loose and I should probably have it taken care of soon (they quoted me $900 for them to do it) but also said it was nothing to worry about and should not be a problem but that was the cause of the noise in the front.

I left for home and almost made it when my wheel came off, came right off the ball joint. The bolt holding it on was gone. I had been driving on the highway all day, thank god this happened when I was going slowly around a corner after a red light so barely moving. I called Meineke and sent them pictures. They said the other guy would have had to have that off to do the work that had been done. When I had it towed back to the garage that did the work the owner first blamed Meineke, saying it might have been from something they did while doing alignment. He also said they never had taken it off that ball joint to do the work they did.

In addition, the A/C does not blow cold

This is going to cost me a bunch more money, including having to rent a car to get back and forth from work for the next few days. Any advice, ideas, questions? Are either of these guys being honest with me? Help! Thank you anyone in advance if you have any helpful words!
 

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Discussion Starter · #8 ·
Thanks, I appreciate your response. Yeah, that fender crinkle happened just a few weeks ago. Someone decided they wanted into my lane as if I wasn't there, then tried to flee after hitting me. Their insurance company wants to declare my car a total loss due to that and give me only KBB value for my car. Not even enough to get it fixed. 20 years no dings and now this!
 

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Discussion Starter · #10 ·
Thanks, I appreciate your response. Yes, I was very lucky, could have ended in fatalities. I am trying to get the garage to at least supply me with a vehicle while waiting to get my car back, he says maybe Wed. Will talk to an atty today, good idea.
 
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