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The "Front-Line" Perspective
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Discussion Starter · #1 ·
Hey guys -

For the 5th time in my 2 year selling career I lost a sale to Ford/GM due to our Crew Cab Ram HD trucks having the "cut-away" middle seat in the second row. Here's his email, and mine:

Hey Rob,
After searching for used and not seeing anything out there, We recently just purchased a new gmc 2500hd. Went with the sle preferred plus package .

You did a good job listening to what we wanted in terms of features. We weren't a fan of how the rear middle seat in the dodge was narrow compared to the adjacent seats. It pretty much ruled out dodge for us.

Thanks for the follow-up,

Best regards,
Bodin


Hey Bodin,

Thank you for letting me know, I appreciate that. You are not the first, nor the last client to mention the 2nd row middle seat, I'm hoping it is addressed in our next generation truck.

Thank you for the opportunity, contact me any time if I can help.

Rob


Anyone know if this is going to be solved moving forward?
 
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The "Front-Line" Perspective
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Discussion Starter · #3 ·
That cut out for the cup holder does hurt the seat comfort some but at least we have ac vents.
Megacab has cupholders...


I don't see why we couldn't have done this ^ with crew and megacabs.
 

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The "Front-Line" Perspective
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Discussion Starter · #5 ·
I haven't been in a mega cab in awhile, does it have cupholders in the floor or just armrest?

I wish I would have gotten a mega.
None in the floor nor the hidden floor storage.
 
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The "Front-Line" Perspective
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Discussion Starter · #8 ·
So I found out why Ram has that bump in the middle of the crew cab - Ram actually offers the best ground clearance by having the driveshaft that high. Yes, it takes away from the interior room, but provides peace of mind knowing your driveshaft is further from obstacles.

I will say most truck buyers aren't going offroad, and the comfort side of things is more important IMO.
 

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So I found out why Ram has that bump in the middle of the crew cab - Ram actually offers the best ground clearance by having the driveshaft that high. Yes, it takes away from the interior room, but provides peace of mind knowing your driveshaft is further from obstacles.

I will say most truck buyers aren't going offroad, and the comfort side of things is more important IMO.
Well know you know the reason at least.
 

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That seat in the Denali looks just like the one in my 2013 except my 2013 doesn't have the fold down armrest, which I think is more uncomfortable to sit with.

RAM makes a truck. The 2500 is a truck. Sure it can be had with some Comfort. But it is set up to be used and then there is the Powerwagon.

I know you make a living in selling these trucks, and it sucks to lose a customer, but I would say they weren't really looking for a truck if that is what stopped them.

I had to have all 6 seats. My truck was always at 5 people. Two adults, a 15 and 10 year old and a 3 year old in a car seat. Even the 6th person never really complained. And that was usually our niece who is 24. We would regularly have 6 people in the truck to go yard sales or exploring camping. Only complaint was the bumps and how do I get up in this thing from older passengers.

Almost forgot the other common rider, our e year old St. Bernard. He even had plenty of room either in the front or the back.
While camping, he occupied the front seat by the door and my wife the center seat. The wife eventually would get uncomfortable, but not to complaints level.

I hate hearing the sale was lost to a chevy, but I really don't see how that could be what stopped them.

Do the chevies have the infloor cooler/storage bins?

I have 3 friends with a Ram and 2 with a journey. I had to show them to them. They had no idea.

My 2 cents, but my favorite is my 99 and it is just a quad cab and dammit I have to shift my own gears after I push in a clutch, and I still have to manually unlock and open the rear side windows and the rear slider. And man, it rides like a truck with that Big V10 to shove it along
 

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I had to lower myself to look at this page, but I see they are lacking in a lot of things against both Ram and Ford.

11 Ways GM Can Step Up Its Full-Size Pickup Truck Game (at http://gmauthority.com/blog/2016/10/general-motors-must-imrpove-its-full-size-pickup-trucks-chevrolet-silverado-gmc-sierra/ )

Ram is a truck. 1500 more car like, 2500 more truck like, 3500 complete truck.

I forgot about ram box and rear ac/heat although I see it was mentioned

Sorry, bbw, but it is really hard to convince people out of a chevy, even when they start to realize they might be getting something better.
I have converted quite a few at work though, but I don't make my living selling them. Sorry.
 

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The "Front-Line" Perspective
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Discussion Starter · #12 ·
@Devildodge - Ram is the only one to offer in floor storage. It is only available in a crew cab though, megacab loses the in-floor storage. Funny your friends were unaware of them, I make the same dumb joke about how you can hide "non-alcoholic beverages" in there every time I show a crew cab.
 
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I didn't know the mega lost them. One more reason I wouldn't step up to it then.

Yeah, you seem to be a very good salesman and if Canada wasn't such a drive I would give you my business.

Our local ram dealer don't know much about what they sale.

I even asked them if they have found the beer hiding system. No clue. Had to go show them. Huh they said. I told them the plastic ice cube you can get at a dollar tree or such make it so you don't have so much a mess with melting ice

They say it is a feature they use quite often.
 

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The "Front-Line" Perspective
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Discussion Starter · #15 ·
You can't beat the ram for storage. I have it all even the rambox and I love it.
Just lost one compartment to the subwoofer, but it's my 1st subwoofer so I guess I'll keep it. :D
That alpine sound system is phenomenal though!

Rambox is such a polarizing feature - many clients hate the narrowed box. What do you keep in yours?
 

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The "Front-Line" Perspective
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Discussion Starter · #17 ·

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The "Front-Line" Perspective
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Discussion Starter · #20 ·
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