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Some conversations with Chrysler/Jeep/Dodge salespersons

2.6K views 14 replies 9 participants last post by  LouJC  
#1 · (Edited)
Test drive 2 Grands (Overland & Trailhawk) & a Grand Cherokee SRT (great but just too much $$$ @ $65k). Discussed plans for no more Hemi & Challenger/Charger….all three have had many customers come in and say this is a very BAD and is pushing them off to Ford & GM…just as I have been saying. The faithful is turned off but no one seems to care. Adios Mopar.
 
#3 · (Edited)
It makes you wonder who is doing their market research, or if they are even doing it, which it certainly doesn't appear to be the case. It's just like, well everyone is going this way so we have to as well DESPITE, what their customers might want. If you don't listen to your customers, they will walk, quickly, to the FoMoCo or Bowtie store. BTW, GM just made a big investment in continuing V8 gas production, for the doubters to consider:
GM To Invest $216M At Bay City GPS For V8 Engine Production (gmauthority.com)
When I went to test drive the 2020 SRT I was driving my old '07 Hemi down the road leading to the dealership and a late model Scat Pack Challenger with a 6 speed pulls up to me, as he roared off, I just had such a sad feeling. That iconic shape, beautiful sound, inmistakable feel.
Wake up before it's too late.
Maybe that Blue Oval won't look bad in my driveway, maybe I can live with the low roof on the Camaro.
I can say what I won't do, and that is to buy anything else from them except maybe a Jeep (ICE only). Already the prices on the remaining Challengers are climbing, which will further alienate the faithful.
 
#4 ·
The dealers know better than the factory, but the factory often doesn't listen.
Years ago (Daimler era), I was talking with the parts manager, and bemoaning that my Daytona was slowly disintegrating, and I would love to replace it with something new, but that there was nothing at all from Chrysler in that category - sportiness, flexible cargo capacity, good fuel economy. He offered, "There's the Caliber." To which I gave him a "really?" look, as if to say they are nothing alike; and I said I have to wait until the offering gets better.
"They're not getting better," he sighed, as he turned and walked away.
The Dart held promise for awhile, but had significant problems. So they've never really filled that gap.
 
owns 2011 Chrysler 200 Limited
#7 ·
The big problem is, states are making the calls and companies are adjusting accordingly. 2035 can no longer sell new gas power cars in certain states. Unless it’s ready to sell this year, the ROI aren’t there. Charger/300/challenger should have been updated and replaced almost twice already in a normal car cycle.
you have the choice of letting them soldier on and then people complain nothing is new. Or you get the refresh
 
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#8 ·
2035…..it’s 2023 right? ….That’s TWELVE YEARS FROM NOW. Should they dump what was selling because of a regulation that won’t take place for 12 years?!
Sounds like an idiotic business model. Better tell Ford, in case they didn’t get the memo….because they’re not doing that. As a CEO I wouldn’t want to bet 100% of my profitability on the infrastructure coming anywhere near adequate for at least 10 years. And just some states? Let’s say it’s 10 states? There are 50 states in this nation, what about the other 40? It’s beyond absurd….
 
#9 ·
Stellantis needs the CAFE numbers of those new age muscle cars for more profitiable trucks, SUV's, CUV's and traditional 'Jeeps'. Also the Charger/300/Challenger models would need a $Billion or 2 to be remade and potential sales will not be enough to sustain them, better to spend development monies on the non-cars, at least for the NA Market like done with the Grand Cherokee and the new I-6 engine.
 
#10 ·
Just remember the V8 strategy has led FCA to give Tesla enough money to survive and then make profits...
 
#12 ·
How many v8s does Ford sell in their pick ups? They're mostly eco-boost now (<20% v8 I believe). The sales strategy was simple, when someone comes in and asks to test drive a V8, give them an eco-boost to try instead - and it worked. They'll do it again with electric pick ups. Stella can follow Ford's lead and meet CO2 regs with downsized/boosted or keep giving money to competitors for their credits.
 
#15 ·
Quite frankly I’m done with:
Mediocre quality
Lousy parts availability even on recent models, could not get a brake hose or ABS sensor for a 5 year old Wrangler last year had to go with aftermarket; UNACCEPTABLE!
Alienating ICE and V8 fans with poor marking decisions, gleeful all electric propaganda which is pushing a good number of customers away
Prices of most Jeeps far too high

I’m ready to go look at a basic Toyota Tacoma, V6, 6 spd manual 4x4
10,000 cheaper than a Gladiator
Toyota has not lost sight of what most people want